Help

Site audience and purpose
This site is intended to cover the information needs of different potential audiences. It is structured to present simple information first, with an indication of more detail further into the site.

Site navigation
Since there is a large amount and wide variety of information on our site, we recommend use of our Site map as an aid to navigating the site to find the information you want.

Navigation
On every page there is a link to key areas of the site, e.g. Home, Site map and Who we Are.

Easy Access

We have provided a series of keyboard shortcuts intended to help users who have difficulty in using pointing devices such as a mouse.

This web site uses the UK Government access key system and the following information summarises each of the keyboard shortcut commands available to you.

Depending on your browser type use one of the following:

A. With Windows-based systems, in general, press the "Alt" Key and the relevant access key:

• if you are using Microsoft Internet Explorer version 4 then press "Alt" and the relevant number/letter at the same time
• if you are using Microsoft Internet Explorer version 5 or 6 then press "Alt" and the relevant number/letter, then press the "Enter" key
• if you are using Netscape version 6 or later, or Mozilla, then press "Alt" and the relevant number/letter at the same time

B. With Macintosh-based systems, press the "Ctrl" key and the relevant access key

This site has been designed with a high standard of accessibility and usability in mind. As such it has been recognised with the following awards:

If you have any queries or difficulties or if you use this facility and wish to suggest additional access keys, please
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